The impact of flexible work arrangements on Job Satisfaction and Productivity of employees in PwC Azerbaijan

The business consultancy project was developed in order to analyze the impact of
implementation of the flexible work arrangements policies in one of the four major consulting
companies in the world- PwC Azerbaijan. The effect of flexible working practices was measured
from a perspective of two dimensions : job satisfaction and productivity of the employees. The
importance of our study has increased due to the recent pandemic and worldwide lockdown that
our society is experiencing nowadays. The definition flexible work arrangement was first
introduced in 1960 by German management consultant, Christel Kammerer. Flexible work
arrangements include set of benefits given to employee in order to maintain work-life balance.
Flexible work arrangements have a set of benefits both for companies and employees. In order to
properly assess the benefits of flexible work arrangement for PwC Azerbaijan, analytical study
has been conducted by collecting qualitative and quantitative data through questionnaires
distributed to the employees of the organization. The business consultancy project is comprised
of various sections that would help to identify the results of implementing flexible work
arrangement practices in particular organization.